1.These Terms and Conditions Are Legally Binding

ANPA MEDICAL SUPPLIES - DMCC is the owner, manufacturer and operator of the MedicalManager®. The program is declined in different versions: MedicalManager®, MedicalManager Dental®, MedicalManager Laboratory®, MedicalManager Laboratory Orders® and MedicalManager Supplier® software (“the Service”). And each of these programs are UAE Compliant or are Global Compliant to any kind of accountancy. Your use of the Service is expressly conditioned on your acceptance of these Terms and Conditions (“Terms and Conditions”). By using the Service, you signify that you unconditionally agree and accept to be legally bound by these Terms and Conditions. No other terms or conditions of any sort in any document, writing or other communication whatsoever made by you to ANPA MEDICAL SUPPLIES - DMCC or its employees, representatives or agents in relation to the Service.

• Changes To This Agreement Or The Services.

ANPA MEDICAL SUPPLIES - DMCC reserves the right to alter these Terms and Conditions at any time. Such changes will be effective and legally binding on you when posted on our website for the Service or when we use reasonable efforts to notify you by other means. Please review these Terms and Conditions periodically for changes. Your continued use of this Service after amended Terms and Conditions is posted on this website or is otherwise brought to your attention signify that you agree and accept to be legally bound by the changes.

2. Grants of Licenses to Use

To use MedicalManager®, MedicalManager Dental®, MedicalManager Laboratory, MedicalManager Supplier®, you will be charged for the annual maintenance. The annual maintenance fee will allow you to pay the hosting and backup services for all your personal data. Updates, included in the Maintenance, will be automatically posted based on the evolution of the program and will be delivered for free.

MedicalManager Laboratory Orders® is free. And the client can move to MedicalManager Dental® at any time without losing any data .

After Registration, the payment of the annual maintenance can be done online with secured payment by credit card.

- From 1 to 3 Responsible Personnel, your annual maintenance fee includes hosting data up to 1GO, encryption, backups, updates and upgrades for AED 450.00 (excluded tax) per month. It is billed every 12 months for AED 5,400.00 (excluded tax).

- For each extra Responsible Personnel from 4 onwards we add AED 100 (excluded tax) per month. It is billed every 12 months for AED 1,200.00 (excluded tax).

- If the size of your data is in between 1GO to 5GO at the time of renewal date, you will be billed for AED 90 more per month. It is billed every 12 months for AED 1,080.00 (excluded tax).

If the size of your data is in between 5GO to 10GO at the time of renewal date, you will be billed for AED 180 more per month. It is billed every 12 months for AED 2,160.00 (excluded tax).

- You can delete some of your data if you wish to reduce the size of your hosting (this operation is not reversible).

- At any time, you can save all your data clicking on the green button "Download all your data".

- The payment of the annual maintenance can be done online.

- If after the expiry date, the Maintenance is not paid your account will be closed.

- If the annual maintenance is paid within 30 days your account will be fully accessible again.

- If the annual maintenance is not paid within 30 days, all your data will be erased. In this case, you will have no option to retrieve them.

• ANPA MEDICAL SUPPLIES DMCC hereby grants to you a limited, non-exclusive, non-transferable right to use the Service provided that you agree to the following:

1. ANPA MEDICAL SUPPLIES DMCC may, at its sole and absolute discretion, without prior notice to you and without liability, reject, prevent, discontinue or suspend your account(s) and/or your use of the Service if, at its sole discretion, ANPA MEDICAL SUPPLIES DMCC is of the opinion that your use does not meet ANPA MEDICAL SUPPLIES DMCC's specifications or guidelines, or which ANPA MEDICAL SUPPLIES DMCC may consider to be inappropriate, illegal or harmful to its interests. If ANPA MEDICAL SUPPLIES DMCC exercises its absolute discretion under this paragraph 3.1, it shall have no liability to refund any portion of your pre-paid subscriptions, if applicable. Without limiting or waiving any right against you that ANPA MEDICAL SUPPLIES DMCC may have under the law or these Terms and Conditions in relation to any inappropriate, illegal or harmful use, ANPA MEDICAL SUPPLIES DMCC reserves the right to deduct any costs, damages or expenses that it may have incurred in relation to such inappropriate, illegal or harmful use from your unused pre-paid subscriptions, if any, or to claim the same from you by any other means.
2. You agree to comply with any policies or guidelines that ANPA MEDICAL SUPPLIES DMCC may introduce or amend from time to time. ANPA MEDICAL SUPPLIES DMCC's policies or guidelines may relate to technical specifications, privacy, acceptable content, and any other matter, as the same may be amended by ANPA MEDICAL SUPPLIES DMCC at its absolute discretion, from time to time.
3. You agree that you will not provide access to or furnish any part of the Service to any third party; modify, disrupt or interfere with the Service, supporting servers, or networks either manually or through the use of scripts, viruses, or worms; reproduce, duplicate, copy, deconstruct, sell, trade or resell the Service; or excessively overload the systems that ANPA MEDICAL SUPPLIES DMCC uses to provide the Service.
4. ANPA MEDICAL SUPPLIES DMCC may, at its sole and absolute discretion and without prior notice to you, amend, suspend, vary or withdraw the Service, these Terms and Conditions and/or its website at any time and from time to time.
5. You hereby represent, warrant and covenant to ANPA MEDICAL SUPPLIES DMCC that at all times, (a) you have all rights, consents, licenses and permits that may be necessary or desirable for you to have in order to use the materials, graphics, logos, videos, data or information you input into the Service (where applicable) ("Your Content") in the manner and the purpose for which you use Your Content; (b) all of Your Content comply with all applicable laws and regulations and do not violate the rights (including, but not limited to, intellectual property rights) of any third party.
6. You represent and warrant to ANPA MEDICAL SUPPLIES DMCC that you have the full corporate rights, power and authority to agree to these Terms and Conditions and perform the obligations agreed by you, and that doing so does not and will not violate any agreement or obligation to which you are bound, or any applicable law, rule or regulation.
7. You agree that you are solely responsible to obtain or provide any hardware or software that you may need to gain access to and use the Service, and for any damage or loss that you suffer as a result of the operation of such hardware or software, including incompatibility with any platforms used by ANPA MEDICAL SUPPLIES DMCC in providing the Service
8. You agree that ANPA MEDICAL SUPPLIES DMCC is the sole owner of and has the right to use any feedback you provide on the Service in any way whatsoever including to improve existing or create new products and services.

3.Term and Termination

ANPA MEDICAL SUPPLIES - DMCC shall have the right to terminate its relationship with you, without prior notice, if you breach or fail to comply with any provision of these Terms and Conditions.

After termination, ANPA MEDICAL SUPPLIES - DMCC may, at its sole discretion, maintain any data you have uploaded into its systems. However, you agree that other than any obligations expressly stated in these terms and Conditions, ANPA MEDICAL SUPPLIES - DMCC has no responsibility to you to maintain your user account or any of your data after termination and you shall hold ANPA MEDICAL SUPPLIES - DMCC harmless and free from any fees, damages, or claims you may suffer in relation to the same or any claims or actions you may have or face in relation to the same.

Your Data MedicalManager®, MedicalManager Dental®, MedicalManager Laboratory®, MedicalManager Laboratory Orders® and MedicalManager Supplier®, the Storage and Transmission of Your Data and the MedicalManager®, MedicalManager Dental®, MedicalManager Laboratory®, MedicalManager Laboratory Orders® and MedicalManager Supplier® Privacy policy.

During all the time your account is covered by the maintenance fees, you are the owner of any data you upload into the Service (“Your Data”). After a grace period of 30 days after unpaid Maintenance deadline date, all your data will be deleted and there will be no way to retrieve them anymore. You hereby agree that ANPA MEDICAL SUPPLIES - DMCC is the owner of all data other than Your Data, including any system generated data generated by the Service or any data compiled from data entered into the Service by all users of the Service on an aggregate basis MedicalManager®, MedicalManager Dental®, MedicalManager Laboratory®, MedicalManager Laboratory Orders® and MedicalManager Supplier® Data”). ANPA MEDICAL SUPPLIES DMCC may use all of MedicalManager®, MedicalManager Dental® and MedicalManager Laboratory® and MedicalManager Supplier® Data in any way it chooses including to improve or adapt its services, or to create or design new products and services

4. Your account(s) and Password(s)

The responsibility to keep secure and confidential any password(s) and user ID(s) ANPA MEDICAL SUPPLIES - DMCC may issue to you to access the Service.

You are responsible for any and all use of your account(s) by any persons who are in possession of your user ID(s) or password(s).

5. Service Level Agreement

The Service Level Agreement attached to these Terms and Conditions is incorporated into and form part of these Terms and Conditions.

UNLESS EXPRESSLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMITTED BY LAW, ANPA MEDICAL SUPPLIES - DMCC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND REGARDING ITS WEBSITE, THE SERVICE, THE PRODUCTS OR SERVICES AVAILABLE ON THIS WEBSITE AND/OR ANY MATERIALSPROVIDED ON THIS WEBSITE, ALL OF WHICH ARE PROVIDED ON AN “AS IS WHERE IS” BASIS. ANPA MEDICAL SUPPLIES DMCC DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THE SERVICE, OR THIS WEBSITE. ANPA MEDICAL SUPPLIES DMCC EXPRESSLY DISCLAIMS ALL WARRANTIES, AND TERMS AND CONDITIONS IN RELATION TO THE SERVICE, INCLUDING ALL IMPLIED WARRANTIES AS TO MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A GENERAL OR PARTICULAR PURPOSE AND NON- INFRINGEMENT OF PROPRIETARY RIGHTS, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF UNITED ARAB EMIRATES.

FOR THE AVOIDANCE OF DOUBT, ANPA MEDICAL SUPPLIES DMCC DOES NOT GUARANTEE THE EFFECTIVENESS OF THE SERVICE.

ANPA MEDICAL SUPPLIES DMCC TAKES NO RESPONSIBILITY FOR THE SECURITY, CONFIDENTIALITY OR PRIVACY OF THE COMMUNICATIONS AND/OR DATA TRANSMITTED OVER THE INTERNET AND DOES NOT WARRANT (AND EXPRESSLY EXCLUDES ANY AND ALL EXPRESS OR IMPLIED WARRANTIES) THAT THE SERVICE WILL BE WITHOUT FAILURE, DELAY, INTERRUPTION, ERROR OR LOSS OF CONTENT, DATA OR INFORMATION. IN ADDITION, ANPA MEDICAL SUPPLIES DMCC SHALL NOT BE LIABLE FOR ANY COMPATIBILITY ISSUES PERTAINING TO CUSTOMERS’ COMPUTERS, APPLICATIONS OR OTHER SOFTWARE ON ANY COMPUTERS USING THE SERVICE.

6. Limitation of Liability

If, notwithstanding the foregoing, MedicalManager®, MedicalManager Dental®, MedicalManager Laboratory®, MedicalManager Laboratory Orders® and MedicalManager Supplier® should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site, the Service or its content, to the full extent permitted by law the combined aggregate liability of ANPA MEDICAL SUPPLIES - DMCC shall in no event exceed the value of the yearly maintenance subscription.

7. Force Majeure

ANPA MEDICAL SUPPLIES - DMCC has no responsibility for and is released from all contractual obligations and liability (e.g. for damages) if its performance of these Terms and Conditions is affected by an event of force majeure. For the purpose of this clause, the term “force majeure” means and includes any event which was not under the control of ANPA MEDICAL SUPPLIES - DMCC, or was not reasonably foreseeable, including, but not limited to any natural disaster such as thunderstorm, flood or storm, fire, national emergency, strike or equivalent labor action, or the unavailability of the Internet for reasons beyond the control of MedicalManager®, MedicalManager Dental®, MedicalManager Laboratory®, MedicalManager Laboratory Orders® and MedicalManager Supplier®.

8. General Provisions

These Terms and Conditions are governed by the laws of the Dubai in UNITED ARAB EMIRATES. The parties agree to submit to the exclusive jurisdiction of the court of Dubai in the UNITED ARAB EMIRATES.

Updated : November 30, 2022